Our method
Five steps, from the first conversation to long-term evolution. Each has an objective, activities and deliverables that you can check.
1. Scope
Objective
Understand the need, how the solution will be used and the constraints before committing.
Activities
- Interviews with management, care professions and the IT department
- Review of what is already in place
- Definition of scope, priorities and risks
Deliverables
- Scoping note
- Roadmap
2. Design
Objective
Define the solution, its architecture and its user journeys together with users.
Activities
- Workshops with users
- Mock-ups and prototypes
- Functional and technical architecture
Deliverables
- Specifications
- Mock-ups
- Architecture document
3. Secure
Objective
Build security and data protection into every step.
Activities
- Risk analysis
- Definition of access rights and traceability
- Consideration of regulatory requirements
Deliverables
- Risk analysis
- Documented security measures
4. Build
Objective
Deliver in short stages, with regular releases that can be checked.
Activities
- Iterative development
- Testing and acceptance with users
- Documentation
Deliverables
- Delivered releases
- Acceptance test plan
- Documentation
5. Evolve
Objective
Maintain, measure and adapt the solution over time.
Activities
- Monitoring
- Corrective and ongoing maintenance
- Measuring use and gathering feedback from the field
Deliverables
- Monitoring dashboard
- Evolution plan
Security runs through every step
Securing is a step in its own right, but not an isolated one: security and data protection requirements are taken into account from scoping through to maintenance.